Hosted Telephony Applications - Delivered to your Desktop
We provide our customers with on-demand business applications using our Call Craft platform to deliver services via the Web or telephony network.
The hosted 'pay-as-you-go' Call Craft telephony suite includes:
Payment for any of the Call Craft services is typically usage or subscription based, so just like any other utility service there is zero capital outlay and you only pay for what you use.
OPEX provides hosted telephony applications for general businesses and contact centres thereby relieving you of the need to install and maintain expensive capital equipment on your own premises.
Solutions from OPEX are typically customised to provide the right corporate 'look & feel' and are used to improve productivity, provide business continuity, and can backup call centre resources when demand is excessive, or provide multi-site and home-worker connectivity.
OPEX operates within a number of markets including contact centres, healthcare, public safety, finance and banking, government and general business. Our specialist hosted telephony application knowledge has been cultivated over a number of years offering consultancy and bespoke solutions to a variety of different clients across many unique market sectors.