OPEX Whitepapers
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Hosted Contact Centres Whitepaper
Added on - January 16th 2009
This whitepaper is aimed at decision makers who are reviewing the case for implementing a hosted contact centre solution.
Its purpose is to:
* outline the types of organisations which should be considering hosted applications
* define the key enablers which are driving the trend for hosted technology
* highlight the benefits which can be derived from implementing such a solution Hosted.
Attached PDF's:
