OPEX Hosting Telephony Services

OPEX Whitepapers

Social Bookmark this page:

Hosted Contact Centres Whitepaper

Added on - January 16th 2009


This whitepaper is aimed at decision makers who are reviewing the case for implementing a hosted contact centre solution.

Its purpose is to:
* outline the types of organisations which should be considering hosted applications
* define the key enablers which are driving the trend for hosted technology
* highlight the benefits which can be derived from implementing such a solution Hosted.