| March 2010 |
|
January 2010
|
|
Mobile Phone Recording — comes of age
|
|
Moveme.com achieves call centre fluidity with hosted telephony and interaction tools
|
|
July 2009
|
|
Outbound Dialling using Answer Machine Detection. Banned or not?
|
|
May 2009
|
|
Pandemic Planning is a top priority right now and here is how we can help!
|
|
More MI from OPEX Hosting’s customer billing
|
|
February 2009
|
|
5 hosted telephony apps you should consider
|
|
OPEX invest in customer support infrastructure for 2009
|
|
Are ‘0300’ numbers the way forward for patients seeking call cost clarity?
|
|
October 2008
|
|
OPEX in-network call recording - now with 'campaign management' tools
|
|
New whitepaper entitled....
|
|
OPEX invest in 'Compliant' mobile phone recording technology
|
|
September 2008
|
|
OPEX launched their 'hybrid' call recording model at CCExpo 2008
|
|
August 2008
|
|
How do you create the snappiest 'Click-to-talk' application?
|
|
March 2008
|
|
Mobile phone & SMS text recording technology evolves
|
|
OPEX Hosting add staff rostering application to product suite
|
|
December 2007
|
|
Virtual ACD's deliver calls virtually anywhere...
|
|
East Berkshire Primary Care GP solution achieves 30% cost savings
|
|
September 2007
|
|
Business Systems acquires BeVoice Data Systems
|
|
June 2007
|
|
Customer Satisfaction Surveys come out top at Leeds
|
|
Avoiding OFCOM fines is not rocket science
|
|
May 2007
|
|
Recording:- home workers / multiple sites and be FSA compliant?
|
