OPEX Hosting Telephony Services

News for - January - 2010

News feeds

Mobile Phone Recording — comes of age

by OPEX Hosting Marketing, January 29th 2010

Providing users of mobile phones with the same level of protection and security as their ‘landline’ based colleagues is a customer message that has grown in intensity in recent years. So much so that demand has been driving technical development and the first systems designed for corporate usage came into operation during 2009.

This article provides a summary of the technology being used and how specific customer requirements are addressed.

Our first question to customers look

Moveme.com achieves call centre fluidity with hosted telephony and interaction tools

by OPEX Hosting Marketing, January 29th 2010

Moveme.com take the stress out of house moves by providing a concierge service which assists people with planning and organising the move, getting local removal quotes, transferring utilities and providing price comparisons for home services.

Moveme.com generate leads through strategic affiliations with companies like Royal Mail who know when people are scheduled to move. To optimise their outbound customer contact process, Moveme.com appointed OPEX Hosting to provide telecoms functions for p