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OPEX Hosting exhibits at Improving Contact Centre Performance Conference

by OPEX Hosting marketing team, September 14th 2011

Celebrating its 10th year, the Improving Performance in the Contact Centre Annual Conference, hosted by Business Systems (a sister company to OPEX Hosting) attracts over 250 delegates typically from a customer services and call centre operations background.

This complimentary event promises to keep customer service managers updated on the latest technologies designed to improve performance by driving sales and service excellence. Leading customer service practitioners will share tips on what has worked for them. Delivering a combination of keynote presentations, strong case study material and commentary from industry associations, this conference should not to be missed.

With an impressive lineup for this year’s agenda covering topics such as social media and achieving real time customer engagement across multiple channels, OPEX Hosting will not only be showcasing their latest hosted technology applications, General Manager, Toby Sparrow will also present on the latest technology designed to assist with interview and evidence recording practices.

***As there is no charge to attend this event, previous events have been oversubscribed, so early registration is advisable!***

Find out more at www.businesssystemsuk.co.uk/conference2011 or call 0800 458 2988