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OPEX achieves ISO 27001:2005 ISMS Registered Status

OPEX Hosting has recently been awarded the ISO 27001:2005 ISMS (Information Security Management System) - the international standard for a company bas...

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OPEX HOSTING LIMITED PRIVACY POLICY

OPEX Hosting Limited ("We") are committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is OPEX Hosting of 462 London Road, Isleworth, Middlesex TW7 4ED.

For all enquiries relating to Data Protection issues please contact our Marketing team at marketing@opexhosting.com

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:

  • Information that you provide by filling in forms on our site www.opexhosting.co.uk (our site). This includes information provided at the time of registering to use our site, subscribing to attend an event or receive other marketing materials, posting material or requesting further information about our products or services. We may also ask you for information when you enter a competition or promotion sponsored by OPEX Hosting Limited, and when you report a problem with our site.
  • If you contact us, we may keep a record of that correspondence.
  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
  • Details of transactions you carry out through our site and of the fulfilment of your orders.
  • Details of your visits to our site [including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise] and the resources that you access.
  • Typical information may include:

    • Name and Job Title
    • Employer
    • Contact details inc. email address
    • Demographic information e.g. postcode, preferences and interests
    • Specific areas of product interest

IP ADDRESSES

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

COOKIES

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy

WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

  • To ensure that content from our site is presented in the most effective customised manner for you and for your computer
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
  • To improve those products and services we offer to you.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to our service.
  • To aid us in our market research; allowing us to devise a more effective strategy in providing our products and services to you.
  • We may also use your data, or permit affiliated companies to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post, email or telephone.

    By submitting information, you will be indicating your consent to receiving email, telemarketing or direct mail from us. If you do not want us to use your data in this way, or to pass your details on to affiliated parties for marketing purposes, please contact us noting your objection to the use of information in this way.

    If you are an existing customer, we will only contact you by electronic means (e-mail or SMS), telemarketing or direct mail with information about goods and services similar to those which were the subject of a previous sale to you.

    DISCLOSURE OF YOUR INFORMATION

    We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

    We may disclose your personal information to third parties:

    • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
    • If OPEX Hosting Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
    • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of OPEX Hosting Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

    YOUR RIGHTS

    You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise the right at any time by contacting us at:

    OPEX Hosting Limited
    462 London Road
    Isleworth
    Middlesex
    TW7 4ED

    OR
    marketing@opexhosting.com

    Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

    ACCESS TO INFORMATION

    The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

    CHANGES TO OUR PRIVACY POLICY

    Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

    CONTACT

    Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to:

    OPEX Hosting Limited
    462 London Road
    Isleworth
    Middlesex
    TW7 4ED

    OR
    marketing@opexhosting.com

    Email:
    Call: 020 8326 8326