OPEX Call Recording

Consultancy

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Many organisations claim to be experts in delivering 'on-demand' hosted telephony applications but having the right set of tools and knowledge of how to use them to our customers' best advantage is what sets OPEX Hosting apart. We provide a consultative approach to each project; customers choose the amount of involvement and guidance they need based on their requirement.

Application Guidance

All customers receive a thorough initial consultation to demonstrate that OPEX fully understands their business requirements and are able to recommend best-fit applications. This free service is also extended to include the correct implementation of standard product services.

Site and Services Assessment

A Charged Service. For organisations that require a more detailed and thorough assessment of integration to their existing infrastructure or services, OPEX offers a Site & Services Assessment. This provides a full assessment of existing technical infrastructure, services, processes and gives recommendations as to what best suits the customer's business objectives and operational procedures.

Business Planning and Road Mapping.

A Charged Service. Turning an idea into a business or a business into a more workable process requires leveraging the most suitable IT systems that are currently in use and those that are coming on-line in the constant cycle of commissioning and decommissioning infrastructure.

Business Planning is vital for those organisations planning to enhance current processes, infrastructure and additional business opportunities. OPEX offers a Roadmap Planning service in line with the customer's business objectives; we look at procedures and consider the best processes to achieve those ends working within the customer's communications strategy.